CVS
Health & Medical · Pharmacy

CVS

19 Summer St, Bridgewater, Massachusetts, 02324

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This CVS location has a very poor reputation, with numerous complaints about rude staff, long wait times, and poor communication. While a few employees are praised for their helpfulness, the overall experience is often described as frustrating and unprofessional. Many customers have switched to other pharmacies due to these ongoing issues.

Our Review Process
20
Most Relevant
17
Newest
18
Highest rating
20
Lowest rating

We analyze 75 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 50/100
Admin Efficiency 25/100
Pro Tip

If you have a recurring prescription, consider using a different pharmacy to avoid the frustration.

MinuteClinic on-site
Drive-thru pharmacy
Pros & Cons

✓ What Works Well

  • Some helpful staff
  • Convenient location

✗ Areas to Improve

  • Rude staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Why is the pharmacy always so slow?
  • Why can't I reach anyone on the phone?
  • Is the staff always this rude?
User Feedback

Management needs to address staff behavior

Pharmacy is a major source of frustration

Switching to another pharmacy