Health & Medical · Pharmacy

CVS

8 Union St, Auburn, Maine, 04210

Google Maps Updated: 20 May 2026
Authenticity Score: 80/100
About

This CVS location faces significant criticism regarding its pharmacy services. Customers frequently report long wait times, rude staff, and communication issues. While some front-store employees receive praise for their helpfulness, the pharmacy department is a major pain point for many, leading to frustration and calls for better management.

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We analyze 74 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 40/100
Admin Efficiency 25/100
Pro Tip

Use the CVS app to track prescriptions, but expect to call ahead for status updates.

Pharmacy Service: Poor
Front Store: Good
Pros & Cons

✓ What Works Well

  • Helpful front-store staff
  • Convenient location
  • Rewards program

✗ Areas to Improve

  • Rude pharmacy staff
  • Long wait times
  • Communication failures
Frequently Asked Questions
  • Why is my prescription not ready?
  • Can I speak to a human?
  • Why is the service so slow?
User Feedback

Improve pharmacy communication

Hire more staff

Better customer service needed