8 Union St, Auburn, Maine, 04210
This CVS location faces significant criticism regarding its pharmacy services. Customers frequently report long wait times, rude staff, and communication issues. While some front-store employees receive praise for their helpfulness, the pharmacy department is a major pain point for many, leading to frustration and calls for better management.
We analyze 74 public reviews for CVS using our data models and filter out spam to highlight only authentic feedback.
Use the CVS app to track prescriptions, but expect to call ahead for status updates.
✓ What Works Well
✗ Areas to Improve
Improve pharmacy communication
Hire more staff
Better customer service needed