Dell Children's - Ear, Nose, and Throat Austin Medical Plaza
3705 Medical Pkwy, Suite 200, Austin, Texas, 78705
The clinic receives mixed reviews, with many parents praising the doctors for their patience and ability to make children feel comfortable. However, a significant number of reviews highlight major issues with scheduling, long wait times, and billing errors. Some parents feel the office is disorganized and lacks respect for their time, leading to a frustrating experience despite the quality of the medical care provided.
We analyze 72 public reviews for Dell Children's - Ear, Nose, and Throat Austin Medical Plaza using our data models and filter out spam to highlight only authentic feedback.
Bring plenty of snacks and activities for your child, as wait times in the exam room can be longer than expected.
✓ What Works Well
- Patient and gentle with children
- Knowledgeable specialists
- Clean and child-friendly environment
✗ Areas to Improve
- Excessive wait times
- Difficult scheduling process
- Billing and insurance confusion
- Why is it so hard to get an appointment?
- How can I avoid long waits in the exam room?
- Are there better ways to handle billing questions?
The doctors are great, but the office staff is a mess.
My child loved the staff, but the wait time was ridiculous.
Great care, but the billing department is a headache.
- Category Health & Medical
- Neighborhood Rosedale
- City Austin
- State Texas
- Postcode 78705
- Country United States
