DeTray's Custom Housing
10209 149th St E, Puyallup, Washington, 98374
DeTray's Custom Housing has a very polarized reputation. While some customers have had a positive experience with the sales team and the quality of the homes, a significant number of reviews highlight major issues with post-purchase customer service, long delays, and poor communication. Many customers feel that once the sale is made, the company becomes unresponsive and difficult to work with. It is a company where the initial experience can be great, but the follow-through is often lacking.
We analyze 77 public reviews for DeTray's Custom Housing using our data models and filter out spam to highlight only authentic feedback.
Ensure all punch-list items are addressed and documented before making the final payment, as post-closing service can be difficult.
✓ What Works Well
- Beautiful and high-quality homes
- Helpful and knowledgeable sales staff
- Clean and well-decorated model homes
✗ Areas to Improve
- Poor post-purchase customer service
- Long delays in completion and repairs
- Unresponsive and difficult management
- Why is my home not finished yet?
- How do I get a hold of someone for repairs?
- Are their prices realistic?
Great homes, but the service is a nightmare.
They take your money and then disappear.
Beautiful product, but the management is terrible.
- Category Real Estate
- City Puyallup
- State Washington
- Postcode 98374
- Country United States
