Automobile · Dealership

Dickson City Hyundai

1519 Scranton Carbondale Hwy, Scranton, Pennsylvania, 18508

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

Dickson City Hyundai receives a wide range of feedback. Many customers have had excellent experiences with the sales team, praising their patience and willingness to work with difficult credit situations. However, the service department is a major point of contention, with numerous reports of long wait times, poor communication, and questionable repair quality. While some find the sales process smooth, others feel the dealership is disorganized and lacks transparency in service.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Dickson City Hyundai using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

If you are getting service done, get a clear, written timeline and follow up frequently to avoid being forgotten.

Large inventory
Financing assistance
Pros & Cons

✓ What Works Well

  • Helpful and patient sales staff
  • Willingness to work with challenging credit
  • Good selection of new vehicles

✗ Areas to Improve

  • Service department communication issues
  • Long wait times for repairs and paperwork
  • Inconsistent repair quality
Frequently Asked Questions
  • Can I get a car with bad credit?
  • Why is the service department so slow?
  • Are the repair quotes accurate?
User Feedback

Sales team is great, but avoid the service department if possible.

They helped me when no one else would, very grateful.

Communication is a major issue here, expect delays.