Toyota of Scranton Service
3400 N Main Ave, Scranton, Pennsylvania, 18508
Toyota of Scranton is a mixed bag. Many customers love the sales experience and the service advisors like Kacie, who are often described as professional and helpful. However, there are recurring complaints about long wait times, poor communication, and some questionable mechanical work. It's a typical dealership experience—great when things go right, but frustrating when they don't.
We analyze 72 public reviews for Toyota of Scranton Service using our data models and filter out spam to highlight only authentic feedback.
If you have a good service advisor, stick with them for all your visits.
✓ What Works Well
- Professional sales team
- Helpful service advisors
- Clean facilities
✗ Areas to Improve
- Long wait times
- Inconsistent mechanical work
- Poor communication
- Are they reliable for major repairs?
- Why is the service so slow?
- Is the warranty work handled well?
Great sales, mixed service
Professional but slow
Hit or miss
- Category Automobile
- Neighborhood Scranton
- City Scranton
- State Pennsylvania
- Postcode 18508
- Country United States
