Personal Care · Nail Salon
Diva Nails
48975 Grand River Ave, Novi, Michigan, 48374
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Updated: 18 May 2026
Authenticity Score: 82/100
About
Diva Nails receives mixed feedback. Loyal customers love the friendly staff and clean environment, often citing specific techs like Sarah and Kim. Conversely, others complain about long wait times despite having appointments and feeling rushed. Some users feel the service quality has declined under new ownership.
Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
18
Lowest rating
We analyze 70 public reviews for Diva Nails using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Equipment & Hygiene
85/100
Staff Behavior
70/100
Pro Tip
Ask for specific technicians like Sarah or Kim to avoid inconsistent results.
Sanitary tools used
Online booking available
Pros & Cons
✓ What Works Well
- Clean and sanitary environment
- Friendly and welcoming staff
- Great nail art
✗ Areas to Improve
- Long wait times with appointments
- Inconsistent service quality
- Some reports of rude behavior
Frequently Asked Questions
- Do they honor appointments?
- Is the salon clean?
- Who is the best nail tech?
User Feedback
Great for pedicures
Appointments don't always guarantee a timely start
Hit or miss depending on the tech
Quick Info
- Category Personal Care
- Neighborhood Novi
- City Novi
- State Michigan
- Postcode 48374
- Country United States
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