43345 Grand River Ave, Novi, Michigan, 48375
This salon has a very polarized reputation. While some clients love the work of specific technicians like Sony, many others report poor service, long wait times, and unprofessional behavior. There are frequent complaints about cleanliness, overcharging, and rude staff. It seems to be a hit-or-miss experience, with some finding it a great spot and others feeling it is a waste of money.
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Request a specific, highly-rated technician by name to avoid the inconsistency often reported by walk-ins.
✓ What Works Well
✗ Areas to Improve
Hit or miss.
Sony is great.
Avoid if you want consistency.