Dollar General
Retail & Malls · Discount Retail

Dollar General

1023 Madison St, Shelbyville, Tennessee, 37160

Google Maps Updated: 20 May 2026
Authenticity Score: 80/100
About

This Dollar General is a convenient stop for many, but it suffers from significant operational issues. Customers frequently report long lines, understaffing, and a cluttered store environment. While some staff members are praised for their hard work and friendliness, others are described as rude or unhelpful. The store's inventory management is also a common complaint, with many items frequently out of stock.

Our Review Process
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Newest
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Highest rating
20
Lowest rating

We analyze 72 public reviews for Dollar General using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 60/100
Crowd Management 30/100
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Pros & Cons

✓ What Works Well

  • Convenient location
  • Good prices
  • Some friendly staff

✗ Areas to Improve

  • Long checkout lines
  • Cluttered and messy store
  • Frequent stock issues
Frequently Asked Questions
  • Why is there only one register open?
  • Is the store open?
  • Why is it so messy?
User Feedback

Good for quick needs if you have time to wait.

Needs more staff to keep up.

Store is often a jumbled mess.