Walgreens
826 N Main St, Shelbyville, Tennessee, 37160
The pharmacy experience here is highly polarized. Many customers praise specific staff members for their kindness and going above and beyond to help. Conversely, a significant number of reviews highlight extreme frustration with long wait times, rude behavior, and errors in prescription processing. The general consensus is that while the staff works hard, the location is often understaffed and overwhelmed, leading to poor service quality.
We analyze 73 public reviews for Walgreens using our data models and filter out spam to highlight only authentic feedback.
Be extra kind to the staff; many reviews suggest that kindness goes a long way in getting faster service.
✓ What Works Well
- Some staff are incredibly kind and helpful
- Convenient location
- Good for routine prescription pickups
✗ Areas to Improve
- Extremely long wait times
- Rude and unprofessional staff interactions
- Frequent errors with prescriptions
- Why is my prescription delayed?
- Can I speak to a pharmacist?
- Why is the drive-thru so slow?
Some employees are absolute gems.
The pharmacy is often a nightmare to deal with.
Understaffing seems to be the root cause of issues.
- Category Health & Medical
- Neighborhood Shelbyville
- City Shelbyville
- State Tennessee
- Postcode 37160
- Country United States
