Automobile · Ford Dealership

Don Hattan Ford

10004 US-54, Augusta, Kansas, 67010

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

The dealership receives mixed reviews. Many customers praise the sales team for being professional, patient, and easy to work with, especially when buying new vehicles. However, there are significant complaints regarding the finance department's pressure tactics, hidden fees, and poor communication in the service department. It seems to be a hit-or-miss experience depending on the staff member.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Don Hattan Ford using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 55/100
Pro Tip

Review all finance documents carefully and ask for an out-the-door price before signing anything.

New & Used Sales
Service Center
Pros & Cons

✓ What Works Well

  • Professional sales staff
  • Easy buying process
  • Good inventory

✗ Areas to Improve

  • High-pressure finance tactics
  • Hidden fees
  • Poor service communication
Frequently Asked Questions
  • Are there hidden fees?
  • Can I negotiate the price?
  • How is the service department?
User Feedback

Great sales experience

Watch out for finance fees

Service can be slow