11865 US-54, Augusta, Kansas, 67010
Customers frequently praise the sales team for being friendly, honest, and easy to work with. Many report a smooth, stress-free buying experience. However, there are significant complaints regarding service department issues, including poor communication, long wait times, and some reports of dishonest repair practices. It seems to be a dealership where sales are strong, but service needs improvement.
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If you are getting service done, ask for a detailed breakdown of the work and get a second opinion if the quote seems high.
✓ What Works Well
✗ Areas to Improve
Great sales experience
Service department needs work
Very friendly staff