Automobile · Auto & Truck Sales/Service
Donovan Auto & Truck Center
5800 W Kellogg Dr, Wichita, Kansas, 67209
Google Maps
Updated: 19 May 2026
Authenticity Score: 75/100
About
Donovan Auto is a large dealership with a very mixed reputation. Sales experiences are often praised for being friendly and helpful, but the service department is frequently criticized for poor diagnostic skills, long wait times, and lack of accountability. It's a big dealership experience with all the pros and cons that come with it.
Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating
We analyze 73 public reviews for Donovan Auto & Truck Center using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
55/100
Pro Tip
Always get a Carfax report yourself before buying a used vehicle.
Large Inventory
Service Center
Pros & Cons
✓ What Works Well
- Friendly sales staff
- Good selection
- Convenient location
✗ Areas to Improve
- Poor service department
- Long wait times
- Lack of accountability
Frequently Asked Questions
- Do you offer loaner cars?
- How long for an oil change?
- Is my repair covered by warranty?
User Feedback
Great sales experience
Service department is a nightmare
Hit or miss
Quick Info
- Category Automobile
- Neighborhood West Wichita
- City Wichita
- State Kansas
- Postcode 67209
- Country United States
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