Doyon's Appliance
15 Whistlestop Way, Gloucester, Massachusetts, 01930
Doyon's Appliance is a long-standing local business with a generally positive reputation. Customers appreciate their selection, knowledgeable sales staff, and professional delivery teams. However, there are some recurring complaints about service department delays, poor communication, and issues with warranty repairs. It seems like a company that is great for sales, but can struggle with after-sales support.
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If you have a service issue, try to speak directly with a manager to ensure your request is prioritized.
✓ What Works Well
- Knowledgeable sales staff
- Professional delivery and installation
- Good selection of appliances
✗ Areas to Improve
- Slow service department response
- Poor communication on repairs
- Issues with warranty support
- Do they offer in-house service?
- How long is the wait for repairs?
- Do they stand behind their products?
They were at my house first thing Monday morning.
The technician was very thorough and explained everything.
They never called to confirm the appointment.
- Category Home Services
- Neighborhood Gloucester
- City Gloucester
- State Massachusetts
- Postcode 01930
- Country United States
