Retail & Malls · Shoe Store

DTLR

125 and 127 Joe Orr Rd, Chicago Heights, Illinois, 60411

Google Maps Updated: 20 May 2026
Authenticity Score: 65/100
About

This shoe store has a very mixed reputation. While some customers find great deals and helpful staff, many others report poor customer service, rude employees, and issues with pricing. The store's selection is often described as limited, and the overall shopping experience can be frustrating. It's a hit-or-miss location that many shoppers choose to avoid due to the inconsistent service.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
17
Lowest rating

We analyze 66 public reviews for DTLR using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 50/100
Crowd Management 40/100
Pro Tip

Check the price tags carefully before heading to the register.

Shoe sales
Limited selection
Pros & Cons

✓ What Works Well

  • Good sales
  • Some helpful staff
  • Convenient location

✗ Areas to Improve

  • Poor customer service
  • Rude employees
  • Limited selection
Frequently Asked Questions
  • Do they have this shoe style?
  • Why is the service so bad?
  • Are the prices accurate?
User Feedback

Hit or miss service

Staff needs better training

Good deals if you can find them