Duchossois Center For Advanced Medicine Clinic Pharmacy
5758 S Maryland Ave, Chicago, Illinois, 60637
Patients are deeply frustrated with the pharmacy's communication and efficiency. While the medical staff and doctors receive high praise for their expertise, the pharmacy side is a total mess. Long hold times, disconnected calls, and poor inventory management are common complaints. Many feel the administrative side is outdated and lacks basic customer service. It is a classic case of great medical care overshadowed by poor operational support.
We analyze 70 public reviews for Duchossois Center For Advanced Medicine Clinic Pharmacy using our data models and filter out spam to highlight only authentic feedback.
Use the MyChart system for communication, but don't expect real-time updates on prescription status.
✓ What Works Well
- Top-notch medical doctors
- Clean and well-laid-out facility
- Helpful navigation staff
✗ Areas to Improve
- Extremely poor phone communication
- Long wait times for prescriptions
- Unprofessional pharmacy staff
- Why is it so hard to reach the pharmacy?
- Is there an online system for refills?
- Why are my prescriptions always delayed?
The pharmacy is a total hot mess.
Doctors are great, but the admin side is a joke.
Expect long waits and zero updates.
- Category Health & Medical
- Neighborhood Hyde Park
- City Chicago
- State Illinois
- Postcode 60637
- Country United States
