Health & Medical · Urgent Care

Duke Urgent Care Heritage

3000 Rogers Rd, #100, Wake Forest, North Carolina, 27587

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Duke Urgent Care Heritage is a highly polarizing clinic. While many patients praise the thorough, professional, and life-saving care they've received, there is a significant number of negative reviews regarding long wait times, dismissive staff, and billing issues. It is a convenient location, but the experience can be inconsistent.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Duke Urgent Care Heritage using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 50/100
Pro Tip

If you have a serious condition, don't hesitate to advocate for yourself or seek a second opinion if you feel dismissed.

On-site X-ray
Duke Health network
Pros & Cons

✓ What Works Well

  • Professional and thorough care
  • Life-saving diligence
  • Clean facility

✗ Areas to Improve

  • Long wait times
  • Dismissive or rude staff
  • Billing and communication issues
Frequently Asked Questions
  • How long is the wait?
  • Do you accept my insurance?
  • Can I make an appointment?
User Feedback

They saved my life.

The staff is so rude.

Great care, but the wait is awful.