Duke Urgent Care South
5716 Fayetteville Rd, Durham, North Carolina, 27713
Experiences at this location are highly polarized. Many patients report excellent, compassionate care from specific providers and nurses. Conversely, a significant number of reviews highlight issues with long wait times, perceived dismissiveness, and billing transparency. Some patients feel the clinic is more focused on algorithms than individual patient needs.
We analyze 76 public reviews for Duke Urgent Care South using our data models and filter out spam to highlight only authentic feedback.
If you have a specific concern, don't hesitate to advocate for yourself or ask for a second opinion.
✓ What Works Well
- Compassionate providers
- Clean facility
- Efficient triage for some
✗ Areas to Improve
- Long wait times
- Dismissive attitude from some staff
- Billing transparency
- Why was I turned away?
- How long is the wait?
- Why is the equipment so expensive?
Hit or miss depending on the provider
Great care if you get the right doctor
Admin needs to improve
- Category Health & Medical
- City Durham
- State North Carolina
- Postcode 27713
- Country United States
