Easy Street Auto Repair
10217 128th St E, Suite B, Puyallup, Washington, 98374
Easy Street is a woman-owned shop that is highly praised for its customer service, transparency, and welcoming atmosphere. Many customers appreciate the photo/video updates and the loaner car service. However, there are some serious complaints about high costs, misdiagnosis, and poor communication on complex jobs. It is a shop that clearly tries hard, but results can vary significantly.
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Ask for the photo/video inspection report before approving any major work.
✓ What Works Well
- Excellent communication with photos
- Friendly and welcoming staff
- Loaner cars available
✗ Areas to Improve
- High labor costs
- Some reports of misdiagnosis
- Inconsistent quality control
- Do you offer loaner vehicles?
- Can you explain the repair with photos?
- What is your warranty policy?
They treat you like a new friend.
Expensive and didn't fix the issue.
Great communication, very thorough.
- Category Automobile
- City Puyallup
- State Washington
- Postcode 98374
- Country United States
