Emergency Department - Lenox Hill Hospital
100 E 77th St, New York, New York, 10075
Patients have a polarized experience at this ER. Many praise the surgical and medical teams for being life-saving and compassionate during critical moments. However, a significant number of visitors report long wait times and dismissive, rude behavior from nursing staff. The facility cleanliness and lack of privacy are recurring complaints. It feels like a high-pressure environment where the quality of care depends heavily on the specific staff on duty.
We analyze 78 public reviews for Emergency Department - Lenox Hill Hospital using our data models and filter out spam to highlight only authentic feedback.
If you have a non-life-threatening issue, expect a long wait; bring a charged phone and snacks as the facility is a high-volume workhorse.
✓ What Works Well
- Life-saving surgical care
- Efficient triage for critical cases
- Professional and knowledgeable doctors
✗ Areas to Improve
- Long wait times
- Rude and dismissive nursing staff
- Poor facility cleanliness
- How long is the average wait time?
- Is the ER clean and private?
- Are the doctors attentive to patient concerns?
Care feels transactional rather than personal
Staff can be dismissive of pain
Surgical outcomes are generally highly rated
- Category Health & Medical
- Neighborhood Upper East Side
- City New York
- State New York
- Postcode 10075
- Country United States
