Automobile · Car Rental

Enterprise Rent-A-Car

830 N Bechtle Ave, Springfield, Ohio, 45504

Google Maps Updated: 19 May 2026
Authenticity Score: 85/100
About

This location is generally well-regarded for its professional and friendly staff. Many customers appreciate the pick-up service and the ease of the rental process. However, there are some reports of long wait times on the phone and occasional issues with vehicle cleanliness. It is a reliable choice for most, but it is worth checking the car before you leave the lot.

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We analyze 77 public reviews for Enterprise Rent-A-Car using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 80/100
Transparency 70/100
Pro Tip

If you need to reach them, try calling early in the morning or going in person to avoid long hold times.

Convenient service
Variable cleanliness
Pros & Cons

✓ What Works Well

  • Friendly and professional staff
  • Convenient pick-up service
  • Easy rental process

✗ Areas to Improve

  • Long phone wait times
  • Occasional cleanliness issues
  • Billing/deposit delays
Frequently Asked Questions
  • Can you pick me up?
  • How do I get my deposit back?
  • Is the car clean?
User Feedback

Great service.

Staff was very helpful.

Car was dirty.