Extra Space Storage
1 Enterprise Zone Dr, Riverhead, New York, 11901
This storage facility is widely praised for its cleanliness and the exceptional helpfulness of the staff, particularly Patrick and Tim. Customers find the online sign-up process easy and appreciate the app-based gate access. While some users find the mandatory lock policy and fee structure a bit confusing, the overall consensus is that it's a safe, well-maintained, and professional place to store belongings.
We analyze 73 public reviews for Extra Space Storage using our data models and filter out spam to highlight only authentic feedback.
Use the mobile app for gate access; it's much smoother than fumbling with codes.
✓ What Works Well
- Extremely helpful staff
- Clean and well-lit facility
- Easy app-based access
✗ Areas to Improve
- Confusing fee structure
- Mandatory lock purchase
- Rent increases over time
- Can I use my own lock?
- Is there climate control?
- How do I access the gate?
Patrick is a total rockstar.
Facility is clean and safe.
Prices are a bit confusing.
- Category Other
- Neighborhood Riverhead
- City Riverhead
- State New York
- Postcode 11901
- Country United States
