Paraco Gas
44 Kroemer Ave, Riverhead, New York, 11901
Customer service reps are often praised for being helpful and pleasant, but the company faces significant criticism regarding billing, fees, and communication. Many customers feel nickel-and-dimed by new tank leasing fees and find the accounting department difficult to deal with. While some have great experiences with individual staff, the overall corporate policies seem to be a major pain point for many.
We analyze 73 public reviews for Paraco Gas using our data models and filter out spam to highlight only authentic feedback.
Keep a close eye on your billing statements and clarify all fees before signing up for new services.
✓ What Works Well
- Helpful customer service reps
- Polite and professional drivers
- Quick service
✗ Areas to Improve
- Confusing billing and accounting
- High fees and price hikes
- Poor communication regarding policies
- Why is there a new tank leasing fee?
- How do I set up automatic delivery?
- Why was my service disconnected without notice?
Great staff, but corporate policies are a money grab.
Billing department is a disaster.
Reliable delivery, but watch the fees.
- Category Other
- Neighborhood Riverhead
- City Riverhead
- State New York
- Postcode 11901
- Country United States
