Extra Space Storage
41 Interchange Dr, West Lebanon, New Hampshire, 03784
This facility is widely praised for its cleanliness, organization, and exceptionally friendly staff. Customers frequently highlight the ease of the rental process and the helpfulness of the team. However, there is a recurring complaint about significant and sudden price increases, which has led some long-term customers to move their belongings elsewhere. Overall, it is seen as a well-run facility with great service, but the pricing strategy is a major pain point.
We analyze 76 public reviews for Extra Space Storage using our data models and filter out spam to highlight only authentic feedback.
Ask about the frequency of rate increases before signing a long-term lease.
✓ What Works Well
- Clean and well-organized
- Friendly and helpful staff
- Easy rental process
✗ Areas to Improve
- Sudden price increases
- Lack of transparency on rates
- Some maintenance issues
- Why did my rent increase?
- Is the facility secure?
- How do I access my unit?
Staff is amazing, but the price hikes are tough.
Cleanest storage place I've ever used.
Great service, but be prepared for rate changes.
- Category Other
- Neighborhood West Lebanon
- City West Lebanon
- State New Hampshire
- Postcode 03784
- Country United States
