Jiffy Lube
134 S Main St, West Lebanon, New Hampshire, 03784
Customers are split between praising specific staff members for being helpful and complaining about poor management and quality control. Many report long wait times and aggressive upselling tactics. Some users had serious mechanical issues after service, while others found the team efficient and friendly. It seems like a hit-or-miss spot depending on who is working that day.
We analyze 74 public reviews for Jiffy Lube using our data models and filter out spam to highlight only authentic feedback.
Always verify the specific oil type and filter availability before they drain your engine.
✓ What Works Well
- Friendly and helpful individual staff members
- Fast service when not busy
- Convenient location
✗ Areas to Improve
- Aggressive upselling of unnecessary services
- Poor management and rude behavior
- Serious mechanical errors reported
- Do they take appointments?
- Why is the price higher than quoted?
- Are they qualified to handle specific vehicle makes?
Management needs to address the toxic culture.
Quality control is lacking on basic tasks.
Some staff go above and beyond.
- Category Automobile
- City West Lebanon
- State New Hampshire
- Postcode 03784
- Country United States
