Health & Medical · Eye Care

Eye Associates of Cayce

600 Knox Abbott Dr, Cayce, South Carolina, 29033

Google Maps Updated: 19 May 2026
Authenticity Score: 78/100
About

Patients generally praise the clinical care, noting that the doctors are thorough and knowledgeable. However, the administrative side is a major source of frustration, with frequent complaints about long wait times, difficulty reaching the office by phone, and poor customer service from the front desk. It's a clinic where the medical care is good, but the process is often difficult.

Our Review Process
20
Most Relevant
16
Newest
20
Highest rating
20
Lowest rating

We analyze 76 public reviews for Eye Associates of Cayce using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 88/100
Admin Efficiency 30/100
Pro Tip

Try to schedule your appointment well in advance and be prepared for potential phone delays.

Eye exams
Glasses and contacts
Pros & Cons

✓ What Works Well

  • Thorough eye exams
  • Knowledgeable doctors
  • Good clinical care

✗ Areas to Improve

  • Poor phone communication
  • Long wait times
  • Rude front desk staff
Frequently Asked Questions
  • How do I reach the office?
  • Are the doctors good?
  • Is the wait time long?
User Feedback

Great doctors, but the office is a mess

Thorough exams

Staff is hit or miss