Automobile · Auto Parts Store

NAPA Auto Parts

2255 Airport Blvd, Cayce, South Carolina, 29033

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

This NAPA location has a very divided reputation. Some customers swear by it, citing excellent service and a massive inventory, especially for heavy-duty and diesel parts. Others have had terrible experiences, complaining about rude staff, long wait times, and poor communication. It seems like a place that is great if you know exactly what you need and get the right person, but frustrating if you need extra help.

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We analyze 71 public reviews for NAPA Auto Parts using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 50/100
Pro Tip

If you need heavy-duty or diesel parts, this is likely your best bet in the area.

Heavy-duty parts specialist
Paint shop available
Pros & Cons

✓ What Works Well

  • Massive inventory for heavy-duty parts
  • Knowledgeable staff for specific needs
  • Good quality parts

✗ Areas to Improve

  • Rude and dismissive staff
  • Long wait times
  • Poor communication
Frequently Asked Questions
  • Do you have this part in stock?
  • Can you help me find the right part?
  • Do you offer professional discounts?
User Feedback

Great service for diesel parts.

Staff was rude and unhelpful.

Always have what I need.