Fast Response Heating & Cooling
3160 E Kemper Rd, unit b, Cincinnati, Ohio, 45241
Fast Response Heating & Cooling receives highly polarized feedback. Many customers praise individual technicians for their professionalism and quick fixes, especially when dealing with emergency situations. However, there is a significant number of customers who report poor communication, missed appointments, and frustration with warranty-related service. While some find them to be a reliable partner, others feel the company's administrative processes are lacking, leading to a decline in the quality of service.
We analyze 79 public reviews for Fast Response Heating & Cooling using our data models and filter out spam to highlight only authentic feedback.
If you are using a home warranty, be prepared to follow up frequently to ensure your service request is being handled.
✓ What Works Well
- Quick response for some emergency calls
- Knowledgeable and friendly technicians
- Effective repairs for many customers
✗ Areas to Improve
- Poor communication and missed appointments
- Frustration with warranty-related service
- Inconsistent administrative responsiveness
- Why is it so hard to get a callback?
- Is this repair covered by my warranty?
- Can I get an update on my parts order?
The tech was great, but the office staff is a nightmare.
They saved my Christmas with a quick repair.
I've been waiting weeks for a part.
- Category Home Services
- Neighborhood Sharonville
- City Cincinnati
- State Ohio
- Postcode 45241
- Country United States
