Federal Way Automotive
8116 Pacific Hwy E, Tacoma, Washington, 98422
Federal Way Automotive is generally well-regarded for its professional, honest, and quality service. Many customers appreciate the detailed documentation and the fact that they don't push unnecessary repairs. However, there are some negative reviews regarding poor communication, billing disputes, and occasional poor quality control. It is a shop that many trust for their family vehicles, but it's not without its issues.
We analyze 69 public reviews for Federal Way Automotive using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed breakdown of the work performed and ensure all items on the inspection sheet are checked.
✓ What Works Well
- Professional and honest staff
- Detailed documentation
- Quality work
✗ Areas to Improve
- Occasional billing disputes
- Poor communication
- Inconsistent quality control
- Do you offer loaner cars?
- Can I see the inspection report?
- Do you work on all makes and models?
Trustworthy and reliable.
Great communication throughout the process.
They really care about their customers.
- Category Automobile
- Neighborhood Tacoma
- City Tacoma
- State Washington
- Postcode 98422
- Country United States
