Ferrari of Washington
45235 Towlern Pl, Sterling, Virginia, 20166
Ferrari of Washington has a very polarized reputation. Many customers are thrilled with the professional and friendly service, often highlighting specific staff members like Carlo and Tate. However, there is a significant group of dissatisfied customers who report poor communication, issues with repair quality, and a lack of accountability when things go wrong. It seems to be a dealership that can deliver excellent results but struggles with consistency and managing expectations.
We analyze 78 public reviews for Ferrari of Washington using our data models and filter out spam to highlight only authentic feedback.
Ask for a clear estimate and confirm the warranty details before starting any work.
✓ What Works Well
- Professional and friendly sales staff
- Smooth and efficient buying process
- High-quality vehicles
✗ Areas to Improve
- Communication issues
- Inconsistent repair quality
- Lack of accountability
- Do they offer a warranty on their work?
- How long does a typical service take?
- Is the quality of work reliable?
Carlo was professional and easy to work with.
The buying process was smooth and stress-free.
Communication could be better when issues arise.
- Category Automobile
- Neighborhood Sterling
- City Sterling
- State Virginia
- Postcode 20166
- Country United States
