F.F. Hitchcock Co., Inc.
Home Services · HVAC & Plumbing

F.F. Hitchcock Co., Inc.

264 Sandbank Rd, Cheshire, Connecticut, 06410

Google Maps Updated: 20 May 2026
Authenticity Score: 60/100
About

This company has a highly polarized reputation. Many customers praise their energy audit services and the professionalism of specific technicians. However, there are numerous reports of poor communication, scheduling issues, and aggressive sales tactics. Some customers feel they were overcharged or misled about services, and there is significant frustration regarding the company's responsiveness to complaints. While some have had great experiences, others strongly advise against using them.

Our Review Process
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Highest rating
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We analyze 80 public reviews for F.F. Hitchcock Co., Inc. using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 55/100
Communication 50/100
Pro Tip

Get everything in writing, especially regarding membership plans and service guarantees, before committing.

Energy audits
HVAC maintenance
Pros & Cons

✓ What Works Well

  • Thorough energy audit services
  • Professional and knowledgeable technicians
  • Good for routine maintenance

✗ Areas to Improve

  • Poor communication and follow-up
  • Aggressive sales tactics
  • Inconsistent pricing and service quality
Frequently Asked Questions
  • Do you offer free energy audits?
  • Why is the service call fee so high?
  • Can I get a second opinion on this repair?
User Feedback

Rick and Ray were amazing.

They tried to scam me with unnecessary repairs.

Great service, but watch out for the upselling.