Richard Chevrolet Service
1405 Highland Ave, Cheshire, Connecticut, 06410
This service center is widely regarded as a top-tier spot for vehicle maintenance. Customers consistently highlight the professionalism and helpfulness of the service advisors, particularly Don Basil. The facility is described as clean and efficient, with many noting that repairs are completed on time and as promised. While there are occasional complaints about parts availability or specific repair outcomes, the overwhelming sentiment is one of trust and satisfaction. It is a go-to spot for locals who want a reliable, no-nonsense experience.
We analyze 74 public reviews for Richard Chevrolet Service using our data models and filter out spam to highlight only authentic feedback.
Ask for Don Basil if you want a seamless experience; he is frequently mentioned as the best advisor.
✓ What Works Well
- Exceptional customer service from advisors
- Clean and comfortable waiting area
- Prompt and reliable repair timelines
✗ Areas to Improve
- Occasional delays due to parts shortages
- Some complaints about waiting area seating
- High dealership pricing compared to independent shops
- Do they offer loaner vehicles for longer repairs?
- Is the shuttle service reliable?
- How do they handle warranty claims?
Don is the gold standard for service.
Worth the drive even if you live far away.
They do exactly what they say they will do.
- Category Automobile
- City Cheshire
- State Connecticut
- Postcode 06410
- Country United States
