Firestone Complete Auto Care
2020 N University Dr, Coral Springs, Florida, 33071
This Firestone location struggles with consistency. While some customers have positive interactions with specific staff members, many report long wait times, poor communication, and feeling pressured into unnecessary repairs. There are multiple complaints about work not being completed as promised and a lack of accountability when issues arise. It is a high-volume shop that often seems to struggle with service quality.
We analyze 78 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed inspection report and photos before authorizing any major work.
✓ What Works Well
- Some helpful staff
- Convenient location
- Good for simple tire fixes
✗ Areas to Improve
- Very long wait times
- Aggressive upselling
- Poor communication
- Why is my car still not ready?
- Do you offer a warranty on this repair?
- Can I get a refund for this service?
Avoid if you are in a hurry
Get a second opinion on major repairs
Hit or miss service
- Category Automobile
- Neighborhood Coral Springs
- City Coral Springs
- State Florida
- Postcode 33071
- Country United States
