Firestone Complete Auto Care
502 W University Dr, Denton, Texas, 76201
Firestone on University Drive is a very polarizing location. Some customers rave about the exceptional customer service from specific managers like Matt and Michael, while others report long wait times, poor communication, and questionable repair quality. It seems to be a high-volume shop where the experience depends heavily on which staff member you interact with.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If you have an appointment, call ahead to confirm they are actually ready for your vehicle to avoid long waits.
✓ What Works Well
- Some staff are very helpful
- Convenient location
- Can handle quick jobs
✗ Areas to Improve
- Long wait times
- Inconsistent service quality
- Poor communication
- Do they honor appointments?
- Are they good with complex repairs?
- Is it worth the wait?
Great service from Matt, but the shop is busy.
Waited hours for a simple job.
Hit or miss depending on who you talk to.
- Category Automobile
- Neighborhood Denton
- City Denton
- State Texas
- Postcode 76201
- Country United States
