Firestone Complete Auto Care
1110 E Colorado Blvd, Pasadena, California, 91106
This location has a polarized reputation. Many customers praise specific staff members for their helpfulness and efficiency, especially with tire services. However, a significant number of reviews highlight issues with long wait times, poor communication, and concerns about upselling or service quality. It is a convenient option for many, but experiences seem to vary greatly depending on the staff on duty.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Consider purchasing their lifetime wheel alignment package if you drive frequently on city streets.
✓ What Works Well
- Convenient location
- Helpful staff members
- Good tire service deals
✗ Areas to Improve
- Long wait times
- Inconsistent service quality
- Concerns about upselling
- Do you offer lifetime alignment?
- How long will an oil change take?
- Can I book an appointment online?
Octavio is very helpful
Wait times can be excessive
Mixed experiences with repairs
- Category Automobile
- Neighborhood Pasadena
- City Pasadena
- State California
- Postcode 91106
- Country United States
