Automobile · Tire & Auto Repair

Firestone Complete Auto Care

307 Market Pl Blvd, Cartersville, Georgia, 30121

Google Maps Updated: 19 May 2026
Authenticity Score: 75/100
About

Firestone Complete Auto Care in Cartersville has a mixed reputation. Many customers praise the friendly and knowledgeable staff, particularly the manager, Trey. However, there are significant complaints about high pricing, poor repair quality, and inconsistent customer service. While some have had great experiences, others feel they have been taken advantage of or received poor service.

Our Review Process
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Highest rating
20
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We analyze 67 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Always ask for a detailed printout of charges before authorizing work.

Fast oil changes
Convenient location
Pros & Cons

✓ What Works Well

  • Friendly and knowledgeable staff
  • Convenient and fast service
  • Clear communication

✗ Areas to Improve

  • High pricing
  • Poor repair quality
  • Inconsistent customer service
Frequently Asked Questions
  • Do you offer oil change coupons?
  • Can you diagnose my car?
  • Are your prices fair?
User Feedback

Great service.

Overpriced.

Hit or miss.