Firestone Complete Auto Care
701 Cooper St, Knoxville, Tennessee, 37917
This shop is generally well-regarded for its friendly and helpful staff, with many customers praising the front desk and the quality of work. However, there are some notable complaints about pricing, communication, and occasional issues with repair quality. It seems like a solid choice for many, but it's worth doing your homework on quotes.
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The front desk staff is very helpful, so don't hesitate to ask them for clarification on any charges.
✓ What Works Well
- Friendly and helpful staff
- Quick turnaround
- Good communication
✗ Areas to Improve
- Pricing can be high
- Occasional communication issues
- Some reports of poor repair quality
- Do they offer loaner cars?
- Are their prices fair?
- How long does a typical repair take?
Ned is amazing at the front desk.
They are very transparent about repairs.
Make sure to get a second quote for major work.
- Category Automobile
- City Knoxville
- State Tennessee
- Postcode 37917
- Country United States
