Automobile · Tire & Auto Repair

Firestone Complete Auto Care

8432 Kingston Pike, Knoxville, Tennessee, 37919

Google Maps Updated: 19 May 2026
Authenticity Score: 86/100
About

Firestone Complete Auto Care on Kingston Pike is highly regarded for its efficient and professional service. Many customers appreciate the friendly staff and the willingness to help with roadside issues. While there are some negative reviews regarding pricing and customer service, the majority of customers are very satisfied with the quality of work and the overall experience.

Our Review Process
20
Most Relevant
7
Newest
20
Highest rating
20
Lowest rating

We analyze 67 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 85/100
Transparency 80/100
Pro Tip

They are very busy, so calling ahead for an appointment is highly recommended.

Tire Repair
General Auto Repair
Pros & Cons

✓ What Works Well

  • Efficient and professional service
  • Friendly staff
  • Reliable and trustworthy

✗ Areas to Improve

  • High pricing
  • Occasional communication issues
  • Some reports of poor customer service
Frequently Asked Questions
  • Do they offer a warranty?
  • Are they cheaper than the dealership?
  • Can I get an appointment?
User Feedback

They treat you like family.

Fair prices and great service.

They didn't fix what I asked.