Firestone Complete Auto Care
3809 N Duke St, Durham, North Carolina, 27704
Firestone Complete Auto Care on N Duke St is a mixed bag. Many customers report positive experiences with quick, professional service and friendly staff, especially for routine maintenance like tires and inspections. However, there are serious complaints regarding poor communication, long wait times, and allegations of incomplete or incorrect repairs. While some find it a reliable spot, others warn of inconsistent quality and suggest looking elsewhere for more complex mechanical work.
We analyze 76 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always double-check the work performed before leaving the shop, especially for routine maintenance like oil changes.
✓ What Works Well
- Fast service for routine tasks
- Friendly and professional staff
- Good for tires and inspections
✗ Areas to Improve
- Long wait times
- Inconsistent repair quality
- Poor communication
- Do they take appointments?
- Are they honest about repairs?
- How long is the wait for an oil change?
They treat you like family.
They don't try to upsell you.
Wait times can be very long.
- Category Automobile
- Neighborhood Durham
- City Durham
- State North Carolina
- Postcode 27704
- Country United States
