Firestone Complete Auto Care
90 St Clair Square, Fairview Heights, Illinois, 62208
Firestone Complete Auto Care in Fairview Heights has a very mixed reputation. While some customers have had great experiences with helpful staff and quick service, many others report significant issues with poor communication, overcharging, and incompetent repairs. It seems to be a shop where your experience can vary wildly depending on who you deal with, so proceed with caution.
We analyze 72 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if you are quoted for major repairs here.
✓ What Works Well
- Some staff are very helpful
- Fast service for minor repairs
- Good communication from some managers
✗ Areas to Improve
- Reports of overcharging and incompetent repairs
- Inconsistent customer service
- Communication issues
- Do they honor warranties?
- Are their prices fair?
- Can I trust them with major repairs?
Some staff are great, but the shop is hit or miss.
Be careful with their pricing and diagnostic accuracy.
Convenient location, but service quality varies.
- Category Automobile
- City Fairview Heights
- State Illinois
- Postcode 62208
- Country United States
