Automobile · Auto Repair & Tires
Firestone Complete Auto Care
38 E Allen St, Castle Rock, Colorado, 80108
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Updated: 18 May 2026
Authenticity Score: 74/100
About
Firestone in Castle Rock has a very polarized reputation. Many customers praise the friendly and helpful staff, especially for quick tire fixes. However, there are numerous reports of aggressive upselling, poor diagnostic accuracy, and inconsistent service quality. It's a shop where experiences vary wildly, so it's best to be cautious.
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We analyze 79 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
50/100
Pro Tip
Always get a second opinion for major repairs and be wary of aggressive upselling.
Tire Services
Routine Maintenance
Pros & Cons
✓ What Works Well
- Friendly staff
- Quick tire fixes
- Good for routine maintenance
✗ Areas to Improve
- Aggressive upselling
- Inconsistent diagnostic accuracy
- High prices
Frequently Asked Questions
- Are your prices fair?
- Do you upsell unnecessary services?
- Can you diagnose complex issues?
User Feedback
Great service
They tried to scam me
Very friendly and helpful
Quick Info
- Category Automobile
- City Castle Rock
- State Colorado
- Postcode 80108
- Country United States
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