Automobile · Auto Repair & Tires
Pep Boys Auto Service & Tires
4400 Barranca Ln, Castle Rock, Colorado, 80104
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Updated: 18 May 2026
Authenticity Score: 68/100
About
Pep Boys in Castle Rock has a very mixed reputation. While some customers have great experiences with friendly and helpful staff, many others report significant issues with overcharging, poor communication, and aggressive upselling. It's a shop where experiences vary wildly, so it's best to be cautious and verify any recommended repairs.
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We analyze 73 public reviews for Pep Boys Auto Service & Tires using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
58/100
Transparency
48/100
Pro Tip
Always get a second opinion for major repairs and be wary of aggressive upselling.
Tire Services
Routine Maintenance
Pros & Cons
✓ What Works Well
- Friendly staff
- Quick service
- Good for routine maintenance
✗ Areas to Improve
- Aggressive upselling
- Inconsistent quality control
- High prices
Frequently Asked Questions
- Are your prices fair?
- Do you upsell unnecessary services?
- Can you diagnose complex issues?
User Feedback
Great service
They tried to scam me
Very friendly and helpful
Quick Info
- Category Automobile
- City Castle Rock
- State Colorado
- Postcode 80104
- Country United States
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