Automobile · Auto Repair
Firestone Complete Auto Care
3500 Court St, Pekin, Illinois, 61554
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Updated: 19 May 2026
Authenticity Score: 75/100
About
Firestone in Pekin has a very mixed reputation. Some customers have had great experiences with friendly, helpful staff and quick service, while others report significant issues with wait times, billing, and service quality. It seems like a shop where your experience can vary greatly, so it's worth being cautious and clear about your needs.
Our Review Process
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Most Relevant
12
Newest
20
Highest rating
20
Lowest rating
We analyze 72 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
60/100
Transparency
55/100
Pro Tip
Always get a written estimate and confirm the timeline before leaving your car.
Tire Services
Oil Changes
Pros & Cons
✓ What Works Well
- Friendly staff
- Quick service for some
- Good tire prices
✗ Areas to Improve
- Long wait times
- Billing disputes
- Inconsistent service quality
Frequently Asked Questions
- Do they do oil changes?
- Are they honest?
- Can I get a quote?
User Feedback
Great service, very friendly.
Had a bad experience with wait times.
Billing issues.
Quick Info
- Category Automobile
- City Pekin
- State Illinois
- Postcode 61554
- Country United States
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