Firestone Complete Auto Care
5200 Sunrise Hwy, Massapequa Park, New York, 11762
This location has a very polarized reputation. Some customers love the friendly staff and quick service, while others report serious issues with damage to their vehicles and poor management. It seems like a place where you might get a great deal one day and a headache the next. The recurring complaints about oil pan damage and communication failures are definitely something to watch out for.
We analyze 75 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always inspect your vehicle before and after service, especially for oil changes.
✓ What Works Well
- Convenient online booking
- Friendly front-desk staff
- Good for quick inspections
✗ Areas to Improve
- Reports of vehicle damage
- Inconsistent management
- Long wait times despite appointments
- Why did my car come back with more issues?
- Is the online appointment system reliable?
- How do I file a damage claim?
Check your car thoroughly before leaving.
Management needs to be more accountable.
Some staff are very helpful, others are dismissive.
- Category Automobile
- Neighborhood Massapequa Park
- City Massapequa Park
- State New York
- Postcode 11762
- Country United States
