1018 Park Blvd, Massapequa Park, New York, 11762
This office is well-regarded for its clinical care, with many patients praising the thoroughness of the doctors. However, the administrative side—specifically regarding lab delays and billing—is a frequent source of frustration. While the staff is often described as friendly and helpful, the long wait times for glasses and occasional communication issues have impacted the overall experience for some.
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✓ What Works Well
✗ Areas to Improve
The doctors are great, but the lab delays are unacceptable.
The staff goes above and beyond to help with frame selection.
I felt like I was being pushed into unnecessary sales.