Firestone Complete Auto Care
815 County Rd 58, Riverhead, New York, 11901
Firestone in Riverhead is generally seen as a convenient and fast option for tires and routine maintenance. Many customers appreciate the friendly staff, especially Rick, and the comfortable waiting area. However, there are recurring complaints about aggressive upselling and inconsistent repair quality. It's a place where you might get great service, but you should be cautious about recommended extra work.
We analyze 71 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
If they recommend extra work, ask for a second opinion before authorizing it.
✓ What Works Well
- Fast and efficient service
- Friendly and helpful staff
- Comfortable waiting area
✗ Areas to Improve
- Aggressive upselling of services
- Inconsistent repair quality
- Some reports of long wait times
- Do I really need these extra repairs?
- Can I get a same-day appointment?
- Is the alignment included in the tire package?
Good for tires and oil changes
Be careful with extra recommendations
Staff is generally polite
- Category Automobile
- Neighborhood Riverhead
- City Riverhead
- State New York
- Postcode 11901
- Country United States
