Firestone Complete Auto Care
Automobile · Auto Repair & Tires

Firestone Complete Auto Care

4439 Windmill Rd, Cheyenne, Wyoming, 82009

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Firestone Complete Auto Care receives mixed reviews. Many customers appreciate the friendly and helpful staff, especially for tire services and routine maintenance. However, there are consistent reports of poor quality control, long wait times, and aggressive upselling. While many find the service to be excellent, others have had frustrating experiences with repair quality and management.

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We analyze 79 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 72/100
Transparency 68/100
Pro Tip

They are a large chain, which can be a benefit for parts availability, but be sure to get a written estimate.

Tire services
General auto maintenance
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff
  • Good for tire services
  • Convenient location

✗ Areas to Improve

  • Long wait times
  • Aggressive upselling
  • Inconsistent quality control
Frequently Asked Questions
  • Do you offer free tire inspections?
  • Can you work on all vehicle makes?
  • How long does a typical service take?
User Feedback

Staff was very helpful and professional.

Communication was lacking throughout the process.

Had issues with the repair quality.