Firestone Complete Auto Care
Automobile · Tire & Auto Care

Firestone Complete Auto Care

99 Railroad Pl, Danbury, Connecticut, 06810

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Firestone in Danbury has a loyal customer base that appreciates the quick service, especially for tire-related issues. Staff members like Roy and Norman are frequently praised for their helpfulness and professionalism. However, there are notable complaints about service errors, such as oil leaks after service, and some customers feel the shop is prone to upselling unnecessary repairs. It is a convenient option for tires, but some caution is advised for complex mechanical work.

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We analyze 69 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Always ask for a second opinion if they recommend expensive, non-essential repairs.

Tire specialist
Lifetime alignment available
Pros & Cons

✓ What Works Well

  • Fast tire service
  • Helpful and professional staff
  • Convenient location

✗ Areas to Improve

  • Occasional service errors
  • Aggressive upselling
  • Long wait times during busy periods
Frequently Asked Questions
  • Do you offer lifetime alignment?
  • Can you mount tires purchased elsewhere?
  • How long is the wait for an oil change?
User Feedback

Great for quick tire fixes.

Be wary of recommended extra repairs.

Staff is generally friendly.