Firestone Complete Auto Care
782 Grand Army of the Republic Hwy, Swansea, Massachusetts, 02777
Firestone in Swansea is a busy shop with a wide range of experiences. Many customers praise the manager, Manny, for his professionalism and the team's ability to handle tire issues quickly. However, there are frequent complaints about long wait times, aggressive upselling, and inconsistent service quality. It seems to be a convenient spot for tires, but customers should be wary of unnecessary repair recommendations.
We analyze 79 public reviews for Firestone Complete Auto Care using our data models and filter out spam to highlight only authentic feedback.
Always get a second opinion if they recommend major repairs beyond tires and oil changes.
✓ What Works Well
- Quick tire service
- Professional management
- Convenient online scheduling
✗ Areas to Improve
- Long wait times
- Aggressive upselling
- Inconsistent service quality
- Do they honor appointments?
- Are they honest about repairs?
- Do they offer fair pricing?
Manny is great, but the shop is often overwhelmed.
Good for tires, but watch out for upselling.
Convenient but service can be hit or miss.
- Category Automobile
- City Swansea
- State Massachusetts
- Postcode 02777
- Country United States
