Personal Care · Nail Salon

Nails On First

65 Swansea Mall Dr, Swansea, Massachusetts, 02777

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Nails On First is a long-standing salon with a loyal customer base that appreciates the friendly staff and reasonable prices. Many clients have been going there for years and feel like family. However, there are significant concerns regarding appointment management, with many reports of long wait times despite having scheduled appointments. Service quality can also be inconsistent, with some customers reporting rushed work or issues with nail longevity. It is a popular spot, but it's best to be prepared for potential wait times.

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Highest rating
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Lowest rating

We analyze 66 public reviews for Nails On First using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 65/100
Staff Behavior 75/100
Pro Tip

Bring cash for tips, as they may not allow tipping on cards.

Reasonable prices
Long-standing business
Pros & Cons

✓ What Works Well

  • Friendly and loyal staff
  • Reasonable prices
  • Convenient location

✗ Areas to Improve

  • Long wait times for appointments
  • Inconsistent service quality
  • Occasional staff rudeness
Frequently Asked Questions
  • Do they take walk-ins?
  • Are they good with kids?
  • What are the prices?
User Feedback

Friendly and efficient staff

Wait times can be long

Great value for the price